How It Works

Tired of searching for the perfect ring? We’ll make it for you.

How It Works

how it works
how it works

Come Up With An Idea Of What You Want

For now, we’ll ask the questions.  Do you want a ring, pendant, pair of earrings? What metal do you want it in? What ring size or dimensions do you want it to have? Do you want stones on it? If so, what type, number and size?What’s your budget?

The Next Step

With those details in mind, we will come up with a price.  After the price is agreed upon, we require a deposit of half of the cost to get started with the designing of the piece.

See It Come To Life

Once we have a draft of your design ready, we will send renderings of it. You will then have a chance to make any changes you want made.  When you are happy with the design, we will begin the manufacturing process.

This Is Getting Real

A wax model of your piece is then “grown” on a 3d printer. This model is then encased in a liquid rubber material called investment. It is then cured for up to 24 hours. After it is dried, molten metal is poured into the mold, which melts the wax, leaving your metal piece.

It Is All in The Finish

The raw casting is polished and any hand finished such as engravings are added.  If there are stones, they are set as well. And there you go.  Your custom jewelry creation is now ready.

how it works
how it works

Pop the Question

For now, we’ll do the asking. Who’s the lucky guy or gal? Have they dropped any hints? What do they like? Have any crazy ideas of your own? What’s your budget?

The First Draft

With those details in mind, our artists start sketching design concepts until we find the look that feels just right.

Finding “The One”

Our gem experts search far and wide for diamond or gemstone options and provide all the guidance and advice needed to choose the perfect stones.

This Is Getting Real

Our design team creates realistic 3D renderings that show exactly how the ring will look. We tweak and tune until we hear you say, “It looks perfect!”

To Have and to Hold

Our master jewelers bring your custom design to life. And once it’s in your hands, we stand behind the ring for life with our Lifetime Customer Service.

What Our Clients Say About Us

Frequently Asked Questions

In many instances, yes. We recommend contacting your local customs office to inquire about any import duties or Value Added Taxes on jewelry shipped to your country. These are the responsibility of the purchaser. If you live in Texas, we have to charge 8.25% sales tax.
We are horrible photographers and jewelry can be very difficult to capture. When the piece has had something done to it that isn’t shown in the CAD rendering, like engraving, we will usually include a finished image. If there is a ring you would like to see a finished image of and can’t find it, contact us and will see if we have one.
Depending on the piece, we pack all of our pieces in jewelry boxes made of solid wood, velvet, or genuine leather. An outer “gift” box is included to protect the jewelry box as well.

We currently ship to 50+ countries worldwide. There are a handful of countries we don’t ship to, either due to restrictions from our shipping providers or customs regulations. To see if your country qualifies, start a consultation and ask us! We ship all of our jewelry with signature confirmation and insurance.

Note that all pricing is displayed in US dollars, and additional shipping charges may apply.

We are based in Dallas, TX and all of your jewelry is manufactured in US.

At Valeria Custom Jewelry, we think that getting something custom made should should be available to everyone. While all of our jewelry is custom designed and crafted to exceptionally high standards, we’re able to keep our costs much lower than traditional jewelers who do custom work –  not by cutting corners or settling for lower quality, but by finding better ways to do things.

Keeping our costs low means we’re able to produce quality custom jewelry for prices that are comparable to what you’d pay for similar quality pieces off the shelf. If you’re purchasing a piece of jewelry that you want to last a lifetime (like an engagement ring or wedding band, for instance), then we offer the opportunity to have something made just for you for roughly the cost of something that’s been mass-produced.  And many times, our prices can cost less for labor and material intensive pieces.

However, custom designing and making every piece to order and at such high quality means we can’t offer jewelry at the prices of of the lower end fashion brands of the jewelry coming from Asia.

Learn more about the custom jewelry process.

We have an in-house  master jewelry designer and 3D artist, as well as a team of expert design consultants. When you start a consultation with us, our design consultants will help you flesh out the details of your design, weigh various options, and price the piece for you.

Once we have all the information we need, work will begin with our team of artists to produce CAD renderings of your piece based on the information you’ve given us. Once an initial design is presented, you will have the chance to have any changes that you want made.   We will make those changes and then will keep designing until you’re happy.

Typically, your custom piece will be in your hands in as little as 2 weeks, but could take up to 5 weeks depending on the ring and what it needs. However, because each piece is different, the time it takes to complete your project may vary. Usually the entire process take about a month and here is a breakdown of the process.

Design: When it comes to creating your design, we work at your pace. Some customers only need to exchange a few messages with us – we’ll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.  It is up to you and what you want requires.

Production: Approximately 1-3 weeks: a plain band will take a lot longer than a pendant with 100 stones in it. Once you’ve approved a design, we’ll manufacture your piece, completing the final stages of the process. When it’s ready, we’ll send you photographs of it so you can give us your seal of approval before we ship it or have you pick it up.

We take true pride in our craft and will go to great lengths to ensure that the piece you receive is exactly what you want.  To help ensure this, we won’t begin production on your piece until we receive your approval of all the design details.

Because each of our pieces is custom made based on your approval, we do not accept returns for a refund, and projects cannot be cancelled once they have begun has started. If you are unhappy with any aspect of your custom piece upon receiving it, contact us and we will work with you to resolve the issue to the best of our abilities.

We stand behind our custom jewelry 100% and offer a comprehensive set of warranties so that you can purchase your custom piece from us with confidence.

Lifetime Manufacturer Warranty
We guarantee our workmanship and take responsibility for any structural defects.

Accent Stone Loss Warranty
If any small accent gems (<$50 value) break or fall out of their settings from normal wear and tear in the first 6 months after we create the ring, we will replace them free of charge.

Materials Warranty
All the materials (metals, diamonds, and gemstones) we sell are authentic and properly specified in your invoice or written receipt.

Before we produce 3D renderings of your piece, we require an upfront deposit which will go goes toward the final cost of producing your piece. If, for some reason, the production of your design is cancelled before it is manufactured, the deposit is partially refundable minus a small amount we retain to cover the CAD design time.

In a small number of cases, we may produce hand-drawn sketches of your piece to help us firm up the details of the design before we proceed. There is no payment or deposit required for sketch work.

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